Our expert mortgage and insurance advisers will always work towards giving the most suitable mortgage and related insurance products for your circumstances. They will always work to Our Service Promise where:

  • We will act in your best interest
  • We will respond to you in a timely manner
  • We will be happy to meet with you at a time and place of your convenience
  • We will help with the completion of application paperwork
  • We will allocate you a case manager to assist your adviser throughout the application
  • We will liaise with your estate agents, solicitors and surveyors to progress your application
  • We will check through your mortgage offer letter to ensure it is correct and meets your requirements
  • We will ensure you understand your insurance acceptance terms
  • We will always talk in plain English
  • We will listen to your needs and requirements
  • We will never disclose your details without your permission
  • We will help to resolve any unexpected delays as efficiently as possible
  • We will ensure your understanding of how we are remunerated
  • We will provide you with and fully discuss our terms of business client agreement
  • We will ensure your insurance acceptance terms are correct
  • We will always discuss the importance of mortgage and family related protection insurance

"As a first time buyer, Shaun from Nicholson Brown was invaluable in helping me to navigate the mortgage market with confidence and ease. He ensured the process was dauntless and painless, accommodating my hectic work schedule and keeping me up to speed throughout.

I wouldn't hesitate to recommend Nicholson Brown's services and they'll be my first port of call when it comes to my next move. "

Emily Smyth, Berkhamsted

"It wouldn’t have been possible for us to buy our first home without Lee from Nicholson Brown. Lee was the only mortgage advisor we spoke to that took the time to visit us and go through everything, informing us on the different mortgage types, what the processes are and helping us with mortgage insurance.

Ours wasn’t a typical case but Lee was there every step of the way with his invaluable knowledge making sure we were informed of the process and ensured that buying our first home ran as smoothly and quickly as possible. We couldn’t recommend Lee enough."

William Wren & Rachel Tizard, Hornchurch

"Having taken out several mortgages with different providers in the past, I then had Nicholson Brown recommended to me. My initial communication with NB was very positive and further discussions left me knowing they would endeavour to chase the best deals in the market. Their service offering was very transparent and thorough.

I would certainly be a returning customer to them in the future."

Richard & Nicola O’Connor, Farnham Surrey

"My partner and I have been getting advice from Lee at Nicholson Brown for the last 5 years for our mortgage and insurance needs. Every time he reviews our policies we're able to get a better deal and the whole process is made easy as they come to your home at a time convenient to you and they sort out all the paperwork for you which is a massive plus for us! "

Neil Skinner & Katie Coombs, Sandling Kent
Nicholson Brown Limited is authorised and regulated by the Financial Conduct Authority under register number 671013.
Your home (or property) may be at risk of repossession if you do not keep up repayments on your mortgage or loan secured upon it.
We do not charge for our initial consultation, however we charge a brokerage fee for residential and buy to let mortgage applications. The fee is dependent upon the complexity of your case and is typically up to £500, payable upon completion of the transaction.
This website is subject to the UK regulatory regime and is therefore primarily aimed at consumers based in the UK.
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